Job Details

Position: Call Center Agent

Location: Knoxville, TN 37932 (Work From office )

Work Mode: Work from Office

Education, Experience and Other Skills

Experience working in the travel industry or personal experience using travel products is preferred (flights, cars, hotels, cruises, vacation packages)

One (1) year call center experience

Customer service experience preferred

Strong knowledge of Microsoft Word, Excel and MS Office preferred

Commitment to customer service

Strong typing skills

Strong familiarity with the internet incl. ability to navigate seamlessly between multiple applications

Excellent problem-solving and decision-making skills

Effective written, verbal, and interpersonal communication skills

High School Diploma (or equivalent) required

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.