Job Details

Do you have a passion for helping others? Do you enjoy being the first point of contact and putting a smile on people's faces? Do you strive to make a contribution to your team's success daily?

If you are looking for a role where you make a difference every day, Mersino wants to hear from you! We are seeking an experienced Receptionist Administrative Assistant to join our Knoxville, TN team! You will perform clerical and administrative functions in order to drive success. The primary responsibility of the Receptionist - Administrative Assistant is to answer and route telephone calls, manage our front desk on a daily basis, and perform a variety of administrative and clerical tasks.

Typical Duties and Responsibilities

• Answer, screen, route, and log incoming phone calls
• Receive and welcome visitors by greeting, directing and announcing them appropriately
• Receive, sort and distribute daily mail and deliveries
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Maintain office security by following safety procedures and controlling visitor access
• Order office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Arrange travel and accommodations as required
• Perform other clerical receptionist duties such as filing, copying, and scanning
• Adhere to applicable company and regulatory agency environmental, health and safety standards

Qualifications

• Associate degree and three (3) years secretarial or equivalent job experience
• Knowledge of administrative and clerical procedures
• Proficient in MS Office and other relevant software applications
• Knowledge of customer service principles and practice
• Ability to answer multi-line phone system

Specific Expectations

• Professional demeanor
• Excellent internal and external customer service skills
• Ability to work effectively with others
• Ability to multi-task in a changing environment
• Excellent written and verbal communication skills
• Strongly self-motivated, ability to perform tasks with little or no direction
• Ability to work a flexible schedule to meet job requirements
• Strong time management and organizational skills
• Required intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Mersino is an Equal Opportunity Employer/Veterans/Disabled