About the Company - McCoy Construction & Forestry, a John Deere dealership group with 25 locations across the Midwest and East South Central Regions, has an opening for a Parts & Service Support Manager.
About the Role - The primary function of the Parts & Service Support Manager is to drive consistent execution of product support processes through process development, onboarding of new employees, ongoing training & support, and systems expertise. Consistency among branch locations will be a key focus area for this position. The role will also support strategic product support initiatives such as job code authoring in Expert Services, Machine Inspections in the Expert App, service and parts scorecards, Product Support handbook, and others.
Responsibilities -
Provide onsite training for new parts & service hires on the programs and processes their role requires
Qualifications -
Degree in an Engineering/Technology/Marketing discipline or equivalent experience (University Degree (4 years or equivalent)
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