Job Details

The Assistant Director of Field Administration (ADFA) is designed to be a Director of Field Administration training program in which candidates complete a 6-12 month period of intense training and management in all areas of Field Administration including Guest Reception and Quality Assistance. During this period, ADFAs are assigned to mentor with a top-producing DFA and are responsible for ensuring they complete a training checklist along with monthly tollgates in order to be ready to proceed with running his/her own site as a DFA. They also function as the second in command and site leader in the DFAs absence. Responsibilities: MANAGEMENT Lead and direct all administrative associates, Quality Assurance Specialists (QAS) and Guest Receptionists (GR), acting as the primary liaison for the site. Assist in handling communication with all corporate counterparts and external partners. Must be actively engaged and partnering with Sales (DOS) and Marketing (DOM/ RDOM) in Key Performance Indic...Field, Director, Quality Assurance, Operations, Quality, Escalations, Business Services