Job Details

Job Details

Job Location
Blackberry Farm - Walland, TN

Job Shift
Any

Description and Qualifications

The Maintenance Manager is responsible for all electrical, mechanical, HVAC, water, vehicle, tool, room, kitchen, and common area maintenance. This person must be able to assess any maintenance-related problem and either fix it or get someone who can minimize internal and external guest inconvenience. This person will also assist the Director of Maintenance with maintaining the maintenance team and billing for the Private Owners Services department.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• To manage and maintain the Utilities and Equipment management programs of Blackberry Farm Hotel to the standards set forth by the Owners and General Manager. These programs include and are not limited to:
  • Primary and Emergency Electrical power systems
  • Domestic water distribution
  • HVAC systems
  • LP gas distribution
  • Sanitary Sewer Systems
  • General maintenance and repairs of transportation carts, kitchen equipment, and rooms
• Oversee general maintenance of all building exteriors on the property
• Establish cost Savings Programs regarding utilities and supply costs
• Train and supervise all maintenance staff

Must comply with all company policies and procedures.

Regular and consistent attendance is required to fulfill the essential functions of this position.

Must be able to work well with other Team Members, Managers, and interact with our guests.

SUPERVISORY RESPONSIBILITIES

• To train and supervise all maintenance staff in the course of general maintenance repairs regarding preventive maintenance
• Oversee and assign work orders generated by the team and Guests of Blackberry

EDUCATION and EXPERIENCE

• Must possess a Vocational or Secondary School education in one of the trade disciplines of which he or she must manage
• Must have a minimum of 3 years building management experience regarding essential utilities and equipment management
• Must know about National Codes and Standards ANSI 117, NEC, OSHA, TOSHA, ADA

COMPUTER SKILLS

• Intermediate knowledge of Excel
• Google Forms
• Familiar with Property management systems and the capacity to be trained on the current systems in place.

LANGUAGE SKILLS

• Must be able to communicate clearly with management, team members, and guests in an informative manner consistently

MATHEMATICAL SKILLS

• Basic knowledge and understanding of math

REASONING ABILITY

• The ability to think outside the box and to place interim measures in effect to minimize downtime of essential services
• Must be able to troubleshoot various systems, with the objective being to repair and reduce downtime for guests and employees
• Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals

PHYSICAL DEMANDS

• Must be able to lift up to 50 lbs.
• Required to work outside in all weather conditions
• Must be able to operate a company vehicle or golf cart safely

WORK ENVIRONMENT

• 4,200 acres of Blackberry Farm property
• All private homes, hotel rooms

About Blackberry Farm

Blackberry Farm and Blackberry Mountain, Relais & Chteaux properties located in the Great Smoky Mountains, continue the traditions of unparalleled hospitality and luxury that have always been the hallmark of the Blackberry brand. Combining land conservation, modern-day luxuries, and captivating natural setting, the two resorts create vacation experiences unlike any other. Activities abound at Blackberry Farm and Blackberry Mountain offering the opportunity for every guest to create an ideal experience to enjoy the properties and the region, whether they're seeking the thrill of adventure, the relaxation of a spa immersion, or quality time around the table enjoying celebrated cuisine.

A career at Blackberry means being surrounded by a welcoming and supportive team who strive each day toward common goals: legendary hospitality, memorable experiences and generational sustainability.

From ensuring our guests have a memorable stay to providing renowned cuisine, Blackberry provides career-defining opportunities, a comprehensive benefits program, and the tools to explore and grow your career. Some of our benefits include travel perks and property benefits, tuition reimbursement, paid time off with additional paid holidays, health insurance and flexible spending accounts, 401k match with profit share and training and education.

Blackberry is an Equal Opportunity Employer.