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Landscape Workshop General Managers (GM) are responsible for all aspects of their Branch's performance and compliance with our values and value proposition. This includes setting a culture of safety and performance, providing excellent customer service, developing talent, and delivering financial results. The Company provides significant support, including back office support, coaching, systems, recruiting, access to capital, needed equipment, real estate support, insurance support, and marketing support. Ultimately, the GM owns branch performance, ensuring our customers experience “Quality Service – Dedicated Professionals – Proactive Management” at every branch.
• Demonstrated ability and three years of experience managing others at the production level, including recruiting, hiring, performance evaluation, training, and development. a. Proven leadership and development skills b. Commitment to improving your team both professionally and personally
• Proven skills in sales and customer service, with at least three years of direct customer interaction experience.
• Ability to do takeoffs and estimate maintenance jobs.
• Experience managing multiple service projects simultaneously for at least three years.
• Comfort with numbers, including reading and understanding financial statements or the ability to learn.
• A two- or four-year horticultural or related degree and three years of industry experience. Industry certifications or additional experience can substitute for degrees.
• Excellent written and oral communication skills in English.
Primary Responsibilities
• Demonstrate our values and value propositions through daily actions.
• Communicate company policies, procedures, and values clearly to your team, ensuring alignment with the overall performance culture.
• Promote safety at all times and enforce a safety-first culture.
• Achieve excellent financial results by managing labor, driving other revenue, and supporting sales growth with your BDM. Understand and utilize financial data to inform decisions.
• Deliver outstanding customer service to maintain a retention rate of 90% or higher, ensuring compliance with the 13 Point Plans and the Retention Improvement Process.
• Set and communicate branch goals, motivate your team to exceed expectations, and monitor progress through reviews.
• Understand your team's strengths and goals, actively participate in their development, and identify potential promotable staff for mentorship and advancement.
• Maintain ongoing recruitment efforts to meet personnel needs across the company.
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Medical insurance
Vision insurance
401(k)
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