Job Details

SSC

Position Title: Regional Director of Operations

Pay: $130,000 - $140,000

SSC Services for Education is known for our expertise, commitment, and value. We believe that our people are our greatest asset. By utilizing our associates' knowledge and experience alongside SSC's extensive training, providing supportive management, and offering unparalleled wages, benefits, and career advancement opportunities, we have developed a workforce that sets us apart from our competitors.

SSC Services for Education is a nationwide, best-in-class facility service provider. As part of Compass Group, North America, we aim to empower our associates to excel and support them every step of the way. Our associates embody greatness through their actions, passion for quality, and a can-do attitude. The opportunity for greatness is real at SSC and throughout the Compass network.

This position is eligible for an Employee Referral Bonus. If you know someone qualified for this role, please use the ‘job search' in MyOpportunity to refer them and email them a link to apply. The referral can track their application via ‘referral tracking' in MyOpportunity. For guidelines and FAQs, contact ...@compass-usa.com. View the referral process here.

Job Summary

As a Regional Director of Operations (RDO), you will lead, manage, and inspire directors, managers, and supervisors across your region (VA, NC, FL). You will be part of the regional leadership team, providing planning, direction, and guidance to your accounts, while maintaining strong client relationships. Your goal is to meet operational and financial objectives in a dynamic environment.

Key Responsibilities

1. Lead, manage, and motivate a diverse team of Directors, Managers, and Supervisors to deliver top-quality service.
2. Build strong relationships with clients at all levels, focusing on profitability, safety, and engagement.
3. Participate in the regional leadership team, sharing industry insights, mitigating risks, championing diversity, and fostering community.
4. Manage all accounts within your territory, ensuring effective communication with partners and making balanced decisions regarding risks and rewards.
5. Support the RVP in setting regional cultural standards; conduct regular team meetings to ensure transparency, safety, and accountability.
6. Represent SSC to senior clients, acting as a brand ambassador and primary contact.
7. Coordinate with regional teams to ensure smooth sales and retention processes, including presentations and negotiations.
8. Collaborate with partners on regional initiatives.
9. Ensure compliance with QA, policies, USDA requirements, and timely reporting.
10. Promote development through performance evaluations, succession planning, and building multi-unit management skills.
11. Oversee financial results (P&L) for your territory, ensuring accurate reporting, forecasting, and budgeting.
12. Administer policies and procedures consistently and fairly.

Required Qualifications

- Bachelor's or master's degree from an accredited institution, or eight (8) years of experience in facility services, hospitality management, plant operations, environmental services, laundry distribution, or related fields in lieu of a degree.

Apply to SSC today!

SSC is part of Compass Group USA.

Learn more about the Compass story here.

We are an equal opportunity employer, committed to fair treatment regardless of race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or other protected classes.

Qualified candidates must be able to perform essential functions with or without reasonable accommodations. This job post is not exhaustive; responsibilities and requirements may change based on business needs. We consider all qualified applicants, including those with criminal histories, in accordance with applicable laws.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Applications are accepted on an ongoing basis. Benefits vary by location and applicable laws. For paid time off details in Washington, Maryland, or remote roles, see here.

Req ID: 1419014

SSC

NOELLE SCHILLER