Job Details
Executive Director
2025-05-04 Regency Senior Living all cities,TN
Description:
Regency Retirement Village - Jackson, TN
Regency Senior Living is seeking an experienced and successful Executive Director for our Jackson, Tennessee community. This community has 74 beds, including Assisted Living and Memory Care neighborhoods. As a privately owned company, we offer autonomy to our leaders tailored to each market, enabling quick decision-making and a focus on resident satisfaction and quality care over profits. Our owner emphasizes that, “when we focus on our residents, their families, and our employees, the rest will take care of itself.”
POSITION SUMMARY:
Directs residence operations according to policies, procedures, mission, and philosophy. Leads and motivates staff to provide quality care and maintain high customer satisfaction.
PRIMARY RESPONSIBILITIES:
Customer Service:
- Oversee resident safety and well-being, aligning with the residence's standards of care.
- Represent the residence to the community, families, and visitors, fostering positive relationships.
- Maintain open communication with residents and families through an open-door policy.
- Communicate with families regarding service changes and lead resident/family conferences.
- Ensure high levels of customer satisfaction.
- Participate actively in resident services.
General Management:
- Implement residence policies and procedures.
- Maintain high occupancy levels.
- Assist in developing and operate within the residence's budget.
- Support marketing efforts and develop relationships with local referral sources.
- Prepare regular reports and maintain resident files.
- Participate in on-call responsibilities on a rotational basis.
- Make final decisions on resident move-ins and move-outs, prioritizing resident well-being.
QUALIFICATIONS:
- Bachelor's degree.
- At least two years of management experience.
- Strong leadership skills.
- Ongoing management training.
- Desire to work with the senior population.
- Knowledge of applicable regulations for assisted living.
Hiring, Supervising, and Training:
- Recruit, hire, supervise, and ensure adequate staffing.
- Lead by example, promote teamwork, and provide ongoing coaching.
- Motivate staff through recognition, training, and team-building.
- Conduct performance appraisals and maintain employee files.
- Foster an open-door policy for staff concerns.
- Ensure proper handling of employee injuries and training documentation.
Regency Senior Living operates seven assisted living communities across Alabama, Georgia, and Tennessee, all with memory care neighborhoods, and one 90-bed nursing facility.
Contact Jeff Clay, Chief Operating Officer, via email: ...@regencyseniorliving.com
#J-18808-Ljbffr