Job Details

Job Description

Retail Service Consultants are dedicated to delivering outstanding customer service while assisting our customers in finding comprehensive solutions both in-store and through kiosks. Your focus on understanding customer needs will help you provide effective solutions. Join a collaborative and inclusive team that fosters a fun retail culture. We are hiring immediately and provide training.

After applying, you could schedule an in-person interview within minutes!

Enjoy fantastic perks:

• Flexible part-time hours, generous paid time off, weekly pay, and opportunities for career advancement
• Employee discounts on both in-store and online merchandise, services, and warranty plans
• Discounts at countless retailers and restaurants
• 401(k) plan with company match
• Dental and vision insurance
• And many more benefits
• Compensation based on your qualifications and experience

Your role will be vital in ensuring both the store and customers succeed:

• Create a welcoming and positive environment for customers while addressing their technology needs
• Stay updated on technology products and services to provide complete solutions
• Respond promptly and resourcefully to customer inquiries and concerns
• Help the Tech department achieve key metrics, including profitable sales
• Be adaptable to various responsibilities such as cashier duties, merchandising, and returns

Essential skills and experience:

• Availability to work a flexible schedule based on store needs
• Strong background in customer service
• Proven ability to engage with customers and comprehend their needs
• Collaborative mindset to work effectively in a fast-paced and dynamic environment
• Skill in managing conflicts in a calm and cooperative manner
• Integrity in handling customer and business information
• Physical ability to lift/move materials between 10 - 50 pounds, climb ladders, and stand or walk for extended periods
• Preferred experience in selling products or services, though not required

Staples does not sponsor applicants for work visas for this position.

About Us

The world of work and learning is evolving. This is your chance to be part of a transformative brand strategy in the retail industry. Staples is committed to helping our customers and communities discover innovative products, services, and inspiration that unlock possibilities while empowering you to unlock your potential. Our employees are central to our success, and there has never been a better time to join us as we lead the way in this new era of working and learning.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by law.

Staples is dedicated to providing reasonable accommodations for individuals with disabilities. If you require accommodations due to a disability at any point in the employment process, please reach out for more information.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable Fair Chance ordinances and acts.

In Massachusetts, it is illegal to require or administer a lie detector test as a condition of employment, and violating this law can result in penalties and civil liabilities.