Job Details

Fire Service Technician

  2025-06-26     Johnson Controls     Knoxville,TN  
Description:

Be part of the future!We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people - you bring your talent, and we'll give you the space and opportunities to grow and succeed. We are committed to making a difference.What we offer:Competitive Starting PayPaid TrainingGlobal Advancement OpportunitiesCompany Vehicle (as applicable)Referral BonusesComprehensive Benefits* Medical/Dental/Vision insurance* Health Savings Account (HSA)* Life Insurance* 401(k) savings plan with company match* Short-Term and Long-Term Disability* Employee Assistance Program* Wellness Program* And More!What you will doReceive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Responsible to contact customer representative and ascertain equipment/systems problems. Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.How you will do itMake recommendations based on manufacturer's specifications and state/local codes.Identify deficiencies. Quote, sell, and repair on-site.Up-sell existing customers new product offerings and services to meet compliance with current fire code regulations.Meet or exceed quotas set forth by the direct supervisor.Call on potential customers to offer suppression products and services.Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunitiesProvide quotes to support recommendations and solutions.RequiredKnowledge of the fire protection industry.Completion of High School diploma or equivalency.Mechanical or electronic experience.A valid motor vehicle license is required.Demonstrated mechanical aptitude and basic computer knowledge.Ability to transport equipment and tools weighing up to 40 lbs.Ability to work in restricted areas and adept at maneuvering ladders.Ability to demonstrate a high level of customer service .Effective communication skills with both internal and external customersPreferredPrevious experience in the Fire Protection industry.Knowledge of NFPA standards and dangerous goods is an asset.


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