Job Details

Medical Front Desk Receptionist needed (experience is required)

High end dermatology practice in Knoxville

$15 an hour

Mon-Fri 8am-5pm/Full time

Essential Duties and Responsibilities:

• Provide exceptional service during every patient encounter (in person or via phone)
• Display a professional & positive attitude, greet patients promptly with a smile, and thank them when they leave
• Ask and conduct covid pre-screening procedures upon patient check in
• Answer phones (both external and internal); assure prompt, courteous service at all times
• Manage a multi-line phone system
• Type quickly and accurately
• Practice urgency at all times with patient's time, as well as doctor's time and schedule.
• Insurance authorizations/ verifications
• Manage patient flow
• Collection of co-pays
• Surgery & procedure scheduling