Job Details

ROLE RESPONSIBILITIES:Performs golf club repairs, including but not limited to, re-gripping, re-shafting, loft and lie adjustments. Performs club fitting and club performance modifications through use of club fitting equipment. Provides product and service recommendations according to customers needs. Manages workflow for all customer services including establishing turn-around times to meet customers needs. Consistently promotes Company programs including Warranty Sales, Scorecard, Private Label Credit Card, etc. Manages golf service supply inventory by accurately tracking shop usage Completes, organizes and stores all customers work orders. Provides a high level of customer service by consistently putting the customer at the center of everything we do. Upholds Company standards for merchandise presentation by ensuring that product is on the sales floor to proper inventory levels and is maintained to daily standards. Maintains confidentiality of all Company information. Controls sh...Golf, Retail, Customer Experience, Tech, Customer Service