Job Details

Water Mitigation Project Manager - Knoxville

Apex Restoration DKI is a dynamic damage restoration company with core values of integrity, quality, empathy, and communication. Apex was born in 2007. Our industry is fast-moving and requires the ability to adapt to changing circumstances. This position requires mitigation and project management experience. Join the Apex family as a Mitigation Project Manager in Knoxville and join a winning team, advance your career, and grow individually.

If you have experience and love water mitigation, this job is for you.

Mitigation Project Managers:

• Report to the Branch Manager. Manage the Mitigation Superintendent, Lead Technician, and laborers, providing continuous training and direction to team members.
• Manage mitigation activities for project roll-out, including creating work orders, scheduling jobs, requesting approvals from insurance adjustors, and scheduling start and completion dates.
• Work with Team Coordinator to execute administrative tasks, schedule inspections, and manage collections.
• Develop positive relationships with insurance agents, adjustors, customers, and vendors.
• Oversee divisional restoration and mitigations operations to ensure operational effectiveness, customer satisfaction, and employee safety.
• Ensure project personnel operate a safe job site per OSHA requirements and Apex policies and procedures.
• Assume primary responsibility for profit and loss on assigned projects.

Accountabilities:

• Skilled in communication, organization, teamwork, accuracy, attention to detail, time management, conflict resolution, and cost management.
• Actively practice leadership abilities in leading the mitigation team.
• Lead the Mitigation team and manage multiple projects simultaneously.
• Learn, implement, and maintain a thorough understanding of construction operations and procedures.
• Be trained in and use PSA, XactAnalysis, Xactimate, and MICA Moisture Mapping.
• Obtain Xactimate Level 1 certification.
• Utilize server and cloud technology, including Xactimate, Microsoft Office, PSA project management/accounting, and document management.
• Foster positive relationships with team members, clients, subcontractors, and vendors.
• Utilize knowledge of budgeting, approving order requests from the Superintendent, and achieve profit margins.
• Monitor performance data to anticipate, prevent, and solve problems.
• Inspect job site to establish initial scope of work. Confirm scope with the insured and adjustor.
• Field customer questions and lead team in problem resolution.
• Ensure team completes weekly vehicle inspection.
• Willing to work 40+ hours per week when needed.
• Be on call during catastrophic events.
• Other duties as assigned.

Qualifications:

• Project management experience, preferably in the restoration industry.
• Mitigation experience.
• Knowledge of insurance claim procedures, standards, and guidelines.
• WRT certification in IICRC preferred.
• Knowledge of budgeting jobs, approving order requests, and achieving profit margins.
• Ability to lift 75 pounds and enter confined spaces and climb ladders.
• Maintain a clean and professional appearance.
• Valid driver's license and eligibility to work in the United States.
• Pass a background check and drug screening.
• No felony convictions.

Compensation:

• Base salary of $55K to $65K/ year, earn up to $113,00.00/ yr with commissions
• Health/Vision/Dental/Aflac.
• Paid Time Off.
• 8 paid holidays.
• Company vehicle and fuel card.
• Company laptop and phone reimbursement.

All of Apex DKI hiring is conducted through Accentuin. If you are selected for review, you will receive correspondence from Accentuin.