Job Details

Description

Supports the Digital Learning department by leading strategic efforts to implement and support Salesforce platforms. This position is responsible for solution architecture, configurations, development, release management, implementation of changes and owning the Digital Learning instance of Salesforce. Responsible for research of new emerging technologies with regards to Salesforce Education Cloud, Data Cloud, and Marketing Cloud. Position will work in lockstep with Digital Learning's units, campus partners, and external vendors to provide technical support in the implementation and support of the Salesforce platform.

TECHNICAL-60%

• Researches, designs, and communicates solution architecture approach.

• Develops proof of concepts (POC) and changes to release into preproduction and production environments.

• Peer review changes to ensure standards and best practices are met.

• Develops and enforces standard operating procedures for release management and source control.

• Creates documentation and testing plans.

• Assists with User Acceptance Testing (UAT) and release training.

• Provides troubleshooting and platform support

ANALYTICAL-20%

• Ability to gather and analyze business requirements to design scalable, effective solutions.

• Problem-solving skills to troubleshoot and optimize system performance.

• Data modeling and understanding how to structure data efficiently within Salesforce.

• Skills to monitor and analyze the performance of Salesforce implementations.

• Analyzing user feedback and system interaction patterns to improve the usability of Salesforce features.

• Ability to anticipate challenges in system integrations or customizations.

COLLABORATION ADN COMMUNICATION-10%

• Strong ability to work with cross-functional teams, including administrators, stakeholders, and end-users, to align technical solutions with business needs.

• Effective communication to translate technical concepts for non-technical audiences.

• Team-oriented approach for working in Agile or Scrum environments.

• Mentors and provides work direction to others.

PROJECT MANAGEMENT AND ADAPTABILITY-10%

• Familiarity with project management methodologies to manage tasks and timelines efficiently.

• Adaptability to learn and implement new Salesforce features or updates as they are released.

• Ability to prioritize tasks and work in a fast-paced, evolving environment.

Skills

salesforce crm, apex, lightning, rest api, soap, agile methodology, scrum methodology, salesforce, erpss

Top Skills Details

salesforce crm,apex,lightning,rest api,soap,agile methodology,scrum methodology,salesforce,erpss

Additional Skills & Qualifications

• Ability to lead architectural discussions and make strategic decisions for Salesforce implementations.

• Deep understanding of enterprise-level Salesforce implementations, including multi-org strategies and governance.

• Familiarity with DevOps practices for Salesforce, including CI/CD pipelines and automated testing.

• Knowledge of Marketing Cloud, Data Cloud, and Mulesoft.

• Three or more years of progressively responsible development experience in Salesforce

• Experience working in a higher education setting.

• Must have a Bachelor's Degree

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $55.00 - $65.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Knoxville,TN.

Application Deadline

This position is anticipated to close on Aug 22, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.