Job Details

Lead Service Technician - Knoxville, TN

  2025-08-24     Forty2     Knoxville,TN  
Description:

Are you a perfectionist in the areas of aesthetics and quality of work? Do you measure your personal success by customer feedback and response time? Are you a natural problem solver? Do you thrive on meeting budgeted parameters while providing the highest caliber of results? Do you naturally draw teams together and motivate them to succeed? Are you considered a mentor and role model for success by your peers? Do you believe service to your investors is your number one daily objective? Do you thrive on multi-tasking, project planning, and completing assignments in an organized, on time and efficient manner? If you answered 'yes' to these questions, this may be the ideal opportunity for you!Job Requirements* 5-7 years experience in property management, or, equivalent combination of education and hands-on training* HVAC Certified and 2 - 4 years of hands-on HVAC systems repair experience* Mechanical, electrical, plumbing systems experience of 2 - 4 years* Grounds management and quality control in multifamily or commercial developments* CPO Certification* Strong verbal and written skills* Willingness to travel 2 days per month and take direction from established leadership* Leadership skills* Customer engagement and relationship building results* Experience using basic computer operations including MS Outlook, MS Excel, MS word and on site system for service ticket management and reporting* Professional apparel and overall appearance required.* OneSite knowledge and 'lease up' experience preferred.Key Responsibilities* Perform routine and emergency maintenance, including HVAC, plumbing, electrical, carpentry, and appliance repair.* Lead and train maintenance staff, assigning tasks and ensuring timely completion of work orders.* Oversee the make-ready process for vacant units, ensuring quality and efficiency.* Conduct regular property inspections to identify and address maintenance issues proactively.* Manage inventory of tools, parts, and supplies; submit purchase requests as needed.* Coordinate and oversee third-party contractors and vendors.* Ensure maintenance work is performed in compliance with safety regulations and property policies.* Maintain accurate records of work orders, inspections, and maintenance logs.* Respond promptly to after-hours emergencies on a rotating on-call basis.* Communicate effectively with property management and residents regarding maintenance concerns.Qualifications* 5-7 years experience in property management, or, equivalent combination of education and hands-on training* HVAC Certified and 2 - 4 years of hands-on HVAC systems repair experience* Mechanical, electrical, plumbing systems experience of 2 - 4 years* Grounds management and quality control in multifamily or commercial developments* CPO Certification* Strong verbal and written skills* Willingness to travel 2 days per month and take direction from established leadership* Leadership skills* Customer engagement and relationship building results* Experience using basic computer operations including MS Outlook, MS Excel, MS word and on site system for service ticket management and reporting* Professional apparel and overall appearance required.* OneSite knowledge and 'lease up' experience preferred.Equal Opportunity Employer (EOE)We offer a competitive compensation and benefits plan. Personal, employment, and financial references will be checked. Background checks and drug testing are requirements prior to employment and during service.


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