Job Details

Job Title

Responsible for taking drink orders, ringing customers while providing outstanding customer service: Brewing coffee and making specialty drinks to exacting standards. Cleaning and stocking work and condiment area.

Reports To:

• Food Retail Manager

Job Requirements:

Supervisory Responsibilities: NO

Minimum Education: High School Diploma/GED

Degree: General

License/Certification Required: None

Minimum Work Experience: Related experience preferred

Required Knowledge, Skills, and Abilities:

• Math and cash-handling skills, attention to details and stellar customer service skills required.
• Ability to lift and push moderately heavy objects: stand for long periods and frequently kneel, stoop, squat and bend.
• Must be able to effectively manage multiple tasks and work independently in a fast-paced retail environment.

Duties and Responsibilities:

• Works quickly, efficiently and accurately when performing all duties, including beverage preparation and cashiering.
• Handles food according to HACCP guidelines and standards for quality food-service operations
• Replenishes condiments, beverages and general supplies while maintaining cleanliness of service area
• Cleans equipment and workstation thoroughly before leaving the area for other assignments and maintains sanitation and orderliness of all equipment, supplies utensils, and dining area
• Greets customers courteously and interacts in a friendly, courteous manner to ensure customer satisfaction
• Monitors product for expiration dates, including rotating product using the FIFO process.
• Able to perform basic math and follows safe cash handling process.
• Communicates essential information to others in a timely manner.
• Possesses general knowledge of hospital information and locations in order to assist visitors, patients and families.
• Demonstrates teamwork and the spirit of cooperation.
• Willingly accepts any other assignment that may be requested.
• Maintains accurate and timely inventory within their responsibility.
• Ensures proper food preparation by using approved recipes and following prescribed production standards.
• Demonstrates a complete understanding of daily menu items and accurately explains them to customers
• Ensures all display foods are merchandised attractively per standards and serves food neatly and attractively per standard

Physical Requirements:

• Medium lifting, pushing, and pulling is required for 20-50 lbs occasionally, 10-20 lbs frequently and 10 lbs constantly to move objects. Sudden emergency situations have the potential for exposure to lifting or moving of up to 100 lbs. Frequent bending, walking, sitting, squatting, reaching, and standing are required. Keyboard/computer use and/or repetitive motions may be required.

Come work where you can make a difference everyday.