Job Details

Job Details

Job Location
Master Service Companies - Knoxville, TN

Position Type
Full Time

Job Shift
Day

Job Category
Admin - Clerical

Description

Logistics Appointment Coordinator

As the Logistics Appointment Coordinator, you will play a vital role in ensuring seamless project execution for our basement waterproofing, crawlspace repair, foundation repair, and concrete leveling services. You'll be the backbone of our production team-keeping schedules aligned, customers informed, and projects running smoothly.

At Master Services, we redefine "work" for our employees. We want our team-members to know that they are what's most valuable to us. We empower them to experience success in a way they never imagined for themselves.

What We Provide

• A supportive, team-oriented culture that values your contributions
• Work-life balance in a dynamic and rewarding environment
• Industry-leading training and tools to set you up for success
• Competitive pay and benefits package
  • Medical, Dental, Vision Insurance + More
  • 401K
  • Employee Assistance Program
  • Earned Time Off
• A team that fosters pride and professional growth

• Manage appointment scheduling and project coordination while providing top-tier customer service
• Serve as the primary point of contact for customers, keeping them informed, addressing concerns, and ensuring a smooth scheduling process
• Organize and manage installation paperwork and client records with precision
• Proactively support production teams to ensure projects are completed efficiently and error-free
• Work closely with leadership to enhance processes and drive operational excellence

• Experience in logistics, administration, and customer service
• Exceptional communication and interpersonal skills
• Strong attention to detail while keeping the bigger picture in mind
• Proficiency in Microsoft Office and ability to learn new software

• High school diploma or G.E.D. preferred
• 1+ years of customer service experience
• 1+ years of appointment scheduling experience
• 18years of age or older

• $16 per hour

• Monday-Friday 8:00am-5:00pm