Job Details

Your Title: Application Support Specialist. Job Location: Knoxville, TN - Our Department: Trimble MEP (Mechanical, Electrical, and Plumbing)Do you stay on the cutting edge of technology? And crave learning? Then you will fit in with our team of tech enthusiasts and passionate software professionals! What You Will Do. The Application Support Specialist serves as an important primary support liaison between the company and the customer and is responsible for resolving complex customer-related software issues associated with the use of Trimbles MEP Estimating software packages. This position focuses on our MEP Estimating products Auto. Bid, Accubid, and Estimation Desktop. You will:Assist customers with system setup, configuration, implementation and general software usage. Customer communication is a mix of e-mail, telephone, live chat and web-based support. Understand technical concepts and communicate them clearly to individuals with varied backgrounds and skill levels, from knowledge...Support Specialist, Technical Support, Support, Specialist, Technical, Mechanical, Manufacturing