Job Details

[Call Center / Remote] - Anywhere in U.S. / Up to $25 per hour / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Solutions iT, you will: Answer all incoming calls within three rings and create, triage, and troubleshoot client issues; Provide exceptional phone support to minimize time spent on phone calls, while maximizing the quantity of customers supported; Assist other team members with communication to clients as required; Maintain customer accounts and records of customer interactions with details of inquiries, complaints, or comments; Escalate complex issues to supervisors...Hiring Immediately >>