Job Details

Service Advisor

Parkside Kia is seeking an organized and detailed Service Advisor.

Service Advisor Responsibilities

• Greeting customers promptly

• Obtaining customer and vehicle information

• Clearly reporting all vehicle symptoms as described by the customer

• Determining and recommending needed maintenance base on age, mileage and history of vehicle

• Prepare a complete and accurate estimate of cost for labor and parts

• Establish follow up time

• Monitor the progress of each vehicle throughout the day, and updating customers frequently

• Verifying that the final invoice reconciles with the work performed on the repair order

• Explaining all completed work and charges to customers

Job Requirements

• Proven record of achieving exceptional Customer Satisfaction

• Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must

• Above average energy level

• A desire for a long term career with a growing organization

• Personal and professional integrity

Benefits