Job Details

General Manager

  2025-10-09     ACS Air Conditioning Specialist     Knoxville,TN  
Description:

Chancey & Reynolds is looking for a General Manager that's ready to lead this amazing HVAC company and its employees. We're excited to announce we'll be introducing plumbing into the company as well, so we're looking for a top-notch candidate who's ready to take on the challenge! Responsibilities:

  • Generate & Manage all Sales Leads, Marketing, Vendor Relations & Community Outreach Programs
  • Planning and budgeting activities to include all functional areas of the business: manpower, marketing, lead generation, sales, client fulfillment, asset management, and finances
  • Build & Retain The Chancey & Reynolds team while encouraging growth & success. Hire, Train, Motivate, Guide & Encourage their development, implementation, and continuous improvement of organizational & industry best practices.
  • Foster a success-oriented, accountable environment within the company by promoting the company's core values and ensure each team member understands how their role is strategically important to the organization.
  • Manage day-to-day operations of Sales, Service, Install managers to make sure we are reaching desired outcome
  • Responsible for addressing and resolving customer service issues if not able to be handled by mangers
  • Manage location KPI targets and provide training to help accomplish those goals
  • Identify best practices to increase profitability. Design and implement them into processes in our businesses; identify new product opportunities
  • Achieves budget objectives by managing resources and expenses; analyzing variances; initiating corrective actions
  • Work closely with the Executive Team to strategize, develop, and implement key organizational changes resulting in meeting & exceeding company objectives while maintaining growth in all facets of the company (lead generation, revenue, profit, team member retention, services, etc).
  • Understand and manage marketing & industry trends to help keep the company strategically ahead of changes.
Required Experience
  • Must have extensive knowledge of HVAC and Plumbing industries- residential and commercial service, install, and customer service experience
  • Proven Experience as a General Manager or similar role or possess the traits & abilities
  • Must have experience with establishing & meeting company goals & deadlines
  • Must have excellent communication skills
  • Must have outstanding organizational and leadership skills and be able to adapt & overcome anything thrown your way
  • Experience utilizing software/technology to manage workforce and overall branch operations

Compensation details: 100###-####00 Yearly Salary

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