Job Details

Field Service Technician - Eastern Tennessee / Western North Carolina Region

Knoxville, TN 37918 / Asheville, NC 28806

Carotek, a SunSource company, provides process equipment solutions for the industrial, commercial, and municipal markets in North Carolina, South Carolina, Tennessee, Georgia, and Virginia. Carotek represents over 85 manufacturers as their process equipment distributor, representative, and repair center for pumps, blowers, heat exchangers, valves, instrumentation, IIoT, steam, hydronics, and municipal products.

Looking for a position where you are responsible for commissioning, calibrating, troubleshooting, and repairing a variety of equipment in processes at our customer's industrial, commercial, pharmaceutical, and municipal sites? We're looking for energetic, self-driven, qualified individuals to join our established Service team to perform work in the Tennessee territory and into Western North Carolina.

You will be responsible for:

• Commissioning, calibrating, troubleshooting, and repairing a variety of flow meters, pressure transmitters, level transmitters, temperature transmitters, chart recorders, controllers, and valves to meet customer's requirements.
• Visually inspecting, testing, and recommending changes to ensure required installation meets manufacturers' standards for operation.
• Observing processes, applying and developing tests and procedures to detect proper or malfunctioning operation of equipment, preparing reports and discussing findings with customer or sales representative, making changes or adjustments to improve operation or offering a course of action to resolve problems.
• Dismantling defective instrumentation and equipment and replacing with new or repaired parts per the manufacturers' procedures.
• Assembling, repairing, and/or replacing related instrumentation and associated equipment.
• Directing installers on the proper placement of equipment according to drawings and equipment manufacturers' recommendation.
• Advising customer of proper installation requirements.
• Conferring with other Field Service Technicians, manufacturers representatives, and customers to diagnose instrumentation and equipment malfunctions and provide technical solutions to resolve complex instrumentation and equipment requirements.
• Training customer's representative(s) on the proper use, troubleshooting, and maintenance of instrumentation and equipment and prepare related materials for spare parts.

Competencies

Technical Capacity. Problem Solving/Analysis. Customer/Client Focus. Initiative.

Requirements

Associates degree in a technical field (preferably Instrumentation, Mechatronics, or Electronics Engineering Technology) or four plus years' related experience and/or training; or equivalent combination of education and experience. Proficient with programmable logic controls, input/output, pneumatics, hydraulics, sensors, AC/DC, instrumentation, etc. Working knowledge of Word, Excel, networking, database management, and Microsoft Windows components.

ISO 17025 Certification preferred but not required.

Working knowledge of Word, Excel, networking, database management, and Microsoft Windows components.

Ability to work with mathematical concepts and apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to convert standard measurement to metric, calculate measurements of gas, temperature, balance air or water flow, etc.

Work Environment and Physical Demands

Will be regularly exposed to wet and/or humid conditions, moving mechanical parts, and risk of electrical shock; frequently exposed to high, precarious places; fumes or airborne particles; outside weather conditions; and extreme heat, cold, and vibration. The noise level may be very loud.

Regular use of hands to handle or manipulate parts, hand tools, impact wrenches, multimeter, voltmeter, etc. and to operate office equipment; may regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds.

This is a full-time position and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. This position regularly requires overtime hours and weekend work as job duties demand. Must be available for assignment on short notice. Travel is up to 75% of the time and primarily local during the business day, although occasional travel is expected, which may require overnight stays and weekends. Ability to transport self to various facility sites as required. Company vehicle and tools provided. Must possess a valid state driver's license and acceptable driving record.

We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact ...@sunsrce.com to request reasonable accommodation. Only requests for accommodations in the application process will be returned.