Job Details

Join a Leading Sporting Goods Retailer as a Remote Customer Support Agent!

Are you passionate about sports and looking for a flexible way to earn extra income from home? This seasonal position offers you the chance to connect with a top-tier sporting goods retailer through the Arise® Platform, perfect for students, sports enthusiasts, or anyone seeking part-time work that fits around their schedule.

As a part of this program, you'll provide virtual customer support without the hassle of commuting, making it easier to balance your studies, sports commitments, or other responsibilities.

What Makes the Arise® Platform Attractive?

• Flexible work-from-home opportunities
• Choose your hours based on available programs
• Great for students needing part-time income
• Support a brand within the sports and outdoor industry
• Save time and costs associated with commuting
• Options to work independently or with a Service Partner company

What Responsibilities Will You Have?

• Answering inquiries about order status
• Assisting customers with loyalty program questions
• Troubleshooting order-related issues
• Providing product recommendations and answering questions
• Processing new and volume orders
• Managing returns, replacements, and order modifications
• Offering knowledgeable support on sports and outdoor activities
• Delivering outstanding customer service with professionalism

What You Need to Succeed:

• A strong interest in sports and outdoor activities
• Exceptional written and verbal communication skills in English
• Previous customer service experience or a customer-focused mindset
• Ability to handle challenging customer situations with professionalism
• Self-motivation and effective time management skills
• Empathy and solid problem-solving abilities

Additional Information:

• This is a seasonal opportunity with part-time hours that can be adjusted to your schedule
• There may be unpaid training and certification required before you start earning
• Training duration varies from a few days to six weeks, which may include live sessions or self-paced work
• Service Partners must pay a $19.75 Platform Usage Fee per active Agent each billing cycle
• All payment rates are negotiated between the Service Partner and Agent, and may differ from Service Partner rates
• Geographical and time restrictions may apply based on client program needs
• Minimum service requirements and additional client-specific obligations may be required

Note: This is not an employment offer. It's an opportunity to form a business-to-business relationship with Arise.