Job Details

Your Title: Application Customer Support Specialist. Job Location: Knoxville, TN or Portland, OR - Our Division: Architects, Engineers, Construction and Owners (AECO)What You Will Do. As an Application Customer Support Specialist, you will provide essential enterprise support by resolving customer issues and coordinating escalations. Success in this role requires basic proficiency with Generative. AI tools (like Gemini, Chat. GPT, and LL - Ms) to streamline support tasks. You must be able to use clear prompts, verify AI-generated information, and strictly follow all data confidentiality protocols. This position is crucial for maintaining high customer satisfaction and ensuring the effective use of our applications. What Skills & Experience You Should Bring. Bachelor or Associate degree in business with an emphasis in business, accounting, construction management or other relevant discipline. Strong understanding of general business, accounting and HR principles. Adept at working with A...Application, Support, Support Specialist, Customer, Accounting, Construction, Manufacturing