Job Details

Loan Assistant

Fountain Equipment Finance, LLC, a wholly owned subsidiary of SmartBank, is based in Knoxville, Tennessee and has been in the equipment financing business for over 35 years focusing on providing financing solutions for the construction and transportation industries. The Company provides capital for the financing of both new and used construction, transportation, and related equipment. The Company primarily operates in 12 states and is partnered with SmartBank, a 40+-branch full-service banking institution with operations throughout Middle & East Tennessee, Alabama and the Florida Panhandle. The Company is looking to add an experienced and proven individual to serve as its Loan Assistant.

This role involves supporting the Fountain Equipment Finance production team by managing the administrative and operational aspects of equipment loan processing. This role ensures timely, accurate, and compliant handling of loan documentation, from application through closing, with a focus on commercial and industrial equipment financing.

Major Duties and Responsibilities:

• Uphold SmartBank Core Values and Core Purpose
• Adheres to and embraces the SmartBank Way by Acting Smart, Looking Smart and Being Smart.
• Assist lenders in preparing and processing loan applications for large equipment financing.
• Collect and verify borrower documentation including financial statements, insurance, and equipment invoices
• Order and review third-party reports such as UCC searches, appraisals, and lien filings.
• Ensure loan packages comply with internal policies and external regulations.
• Coordinate with vendors, title companies, and internal departments to facilitate smooth loan closings.
• Track and follow up on post-closing items such as insurance verification, lien perfection, and document imaging.
• Maintain accurate loan files and update loan tracking systems.
• Provide exceptional service to internal stakeholders and external clients.
• Perform other duties as assigned.
• Complies with all Applicable federal, state and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.

Position Requirements and Qualifications:

Education:

• High school diploma or equivalent required; associate or bachelor's degree in business or finance preferred.
• 2+ years of experience in commercial lending or loan operations, preferably in equipment financing.

Training Requirements (licenses, programs, or certificates):

1. Familiarity with UCC filings, equipment valuation, and lien perfection processes.

Knowledge, Skills, and Abilities:

1. Excellent customer service and interpersonal skills.
2. Ability to apply knowledge and sound judgment in decision-making using established guidelines.
3. Proficient level of computer competency including Microsoft Windows (Word, Excel, Outlook), typing proficient.
4. Strong written and oral communication skills.
5. Detail oriented and ability to function in a team environment.
6. Demonstrates ability to maintain a positive attitude.
7. High level of integrity.
8. Able to maintain regular and predictable attendance.
9. Willing to accept new ideas and methods and be agreeable to change
10. Must possess the ability to handle multiple tasks simultaneously, with frequent interruptions in a fast paced environment
11. Self-starter.
12. Must be able to able to prioritize and organize daily workflow.
13. Strong relationship management and business development/sales skills.

Work Conditions:

1. Able to routinely stand, sit, bend and stoop.
2. Frequently and regularly required movements using wrists, hands, and/or fingers.
3. Average, ordinary, visual acuity necessary to prepare and inspect documents or products and operate machinery.
4. Ability to hear average or normal conversations and receive ordinary information.
5. May be required to travel to training sessions or meetings.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.