Job Details

Patient Service Representative, Roane County Family Practice

  2025-11-04     Covenant Health     Knoxville,TN  
Description:

Provides administrative coverage for the patient service functions related to the check-out operations of the physician practice. Collects and processes encounter form data. Collects and totals outstanding balances and payments for services rendered. Balances work and computer at end of day. This position requires answering high volumes of incoming calls, checking in patients, performing data entry, verifying insurance coverage, collaborating with medical assistants, and providing compassionate service to patients. Recruiter: Brittany Smithson || ...@covhlth.com Responsibilities Maintains established departmental policies and procedures, objectives, quality assurance program, and safety standards. May answer telephone calls and route accordingly. Receives and records changes in patient information. Demonstrates familiarity with insurance procedures; demonstrates knowledge of which plan the provider(s) participate. Ensures procedures and corresponding diagnosis are properly recorded o...Patient, Practice, Representative, Family, Service, County, Healthcare


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