Job Details

Sales Manager

  2025-11-05     Service Corporation International     Knoxville,TN  
Description:

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

The Sales Manager is responsible for promoting sales growth by ensuring the sales team meets the location's sales goals. The Sales Manager is a result-oriented manager who will recruit, train and develop a top-notch sales force. He or she would train Pre-Arrangement Advisor to conduct virtual and in-home presentations successfully. The ideal manager would have proven experience in One-Call-Close.

JOB RESPONSIBILITIES

* Develop, coach, mentor, and support a team of Pre-Arrangement Advisor (PAA) sales activities to ensure monthly sales objectives are met and exceeded.

* Recruit, train, develop, and motivate top sales talent to achieve and exceed sales goals

* Assist the PAAs and sales process by calling leads, setting appointments, and contributing to sales targets for the benefits of the office as needed to ensure monthly goals are met

* Act as a resource to PAAs in support of sales opportunities, proposals, closing techniques, marketing plans, and community relations to increase sales

* Monitor and manage sales performance, leads, conversion ratios, and compliance with Company policies of all ISRs

* Design and recommend sales strategies, target segments, promotions, and programs based on market and competitive activity to increase market share

* Coach and mentor PAAs on a variety of field sales concepts, techniques, practices, and procedures (in-home sales, seminar based sales, self-lead generation, etc.)

* Coordinate and lead regularly scheduled meetings to ensure sales team is highly motivated, on target with sales goals, and market growth opportunities

* Comply with the Funeral Industry (Cremation) State and Federal Laws.

* Other responsibilities as needed.

MINIMUM Requirements

Education

* Bachelor's degree and/or 5 years equivalent managerial experience required, field sales preferred.

* Special License as needed

Certification/License

* Funeral Director License only in specific states.

Experience

* At least 2 years of managerial experience or 5 years of industry experience

Knowledge, Skills and Abilities

* Strong communication (verbal and written), interpersonal, and time management skills

* Ability to multitask in a self-directed, dynamic environment with multiple priorities and deadlines

* Strong business acumen and knowledge of sales techniques required

* Demonstrated problem solving, negotiation, coaching, mentoring, and people management skills

* Proven ability to communicate, present, and credibly influence team to meet and exceed sales objectives

* High level of compassion and integrity

* Problem-solving skills

* Ability to multi-task and set priorities

* Must understand how to analyze financial reports to determine actions necessary to maintain or improve the location's performance.

Job Type: Full-time

Total Compensation: $85K to $100+ No cap on earnings potential - Full-time

Benefits:

* 401(k)

* 401(k) matching

* Dental insurance

* Health insurance

* Life insurance

* Paid training

* Vision insurance

Postal Code: 37931

Category (Portal Searching): Sales

Job Location: US-TN - Knoxville


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