Job Details

Summary

The Head of Payments is responsible for developing and driving the vision, strategy, and execution of secure and efficient payment solutions for our clients. The ideal candidate is an innovative thinker with deep expertise in the Payments ecosystem including traditional and emerging payment technologies. This role will sit at the intersection of client insight, market intelligence, innovation, and business strategy and ensure First Horizons payments product set is driving growth, differentiation, and long-term value.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Lead development of a multi-year product strategyincluding emerging payments (stablecoins, cryptocurrencies, digital assets, and blockchain)aligned with business objectives, client needs, and competitive positioning.
• Own the end-to-end product lifecycle from research and development through profitability.
• Anticipate and adapt to industry trends.
• Evaluate and manage relationships with technology providers, processors, networks, and other third-party providers.
• Ensure all products adhere to relevant risk controls, regulations, and laws.
• Collaborate closely with internal partners including finance, client experience, operations, technology, digital banking, marketing, and others to deliver seamless and secure payment experiences.
• Define KPIs and continuously track performance for optimization, adoption, cost-efficiency, and client satisfaction.
• Lead, coach, and develop a team of talented product managers.

EDUCATIONAL REQUIREMENTS :

Bachelors degree required; MBA or advanced degree preferred.

REQUIRED SKILLS :

• Several years of experience in product management with a recent emphasis in payments, fintech, or emerging technologies.
• Leadership experience in a managerial role.
• Deep understanding of the payments landscape and experience working in a highly regulated industry.
• Proven track record of launching payment products at scale.
• Strong strategic thinking, problem-solving, and analytical skills.

About Us

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities, and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates across southern states. The company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and as a top reputable bank. More information is available at.

Benefit Highlights

• Medical insurance with wellness incentives, dental, and vision coverage.
• HSA with company match.
• Maternity and parental leave.
• Tuition reimbursement.
• Mentor program.