Job Details

Senior Program Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL supports the whole you, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you have deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. We are currently seeking a Senior Program Manager specializing in global telecommunications to join our Project and Development Services team.

Principal Responsibilities:

• Support a purposeful environment to realize standardized and consistent service delivery, enhanced communication, accountability and prioritization alignment, clear roles and responsibilities, alignment across business units, risk mitigation and relationship management.
• Develop, build, and/or implement standardized processes, playbooks, tools, and resources.
• Develop, build, and/or implement methodologies, tools, and processes to manage the client partnership.
• Develop and oversee management routines to manage account performance and performance metrics.
• Take ownership of program specific goals. Develop objectives/desired results and work with the team and other managers to achieve completion.
• Comply with all JLL policies and procedures, including but not limited to ethics and business practice.

Program Specific Responsibilities:

• Manage, update and report on 30+ global projects and associated project schedules. Document and report on schedule changes and associated impacts.
• Manage risk throughout the project lifecycle and provide path to green solutions.
• Document risk, develop risk mitigation plans, and report regularly on risk resolution.
• Provide status updates for monthly executive level reporting.
• Create and manage project specific budgets and approvals.
• Manage high level financial health throughout the project lifecycle.
• Lead weekly deployment calls to gather status updates and progress.
• Support the creation of business requirement documents.

Required Knowledge, Skills, and Abilities:

• Experience in driving change management plans aimed at setting up new services or profoundly transforming existing ones.
• Bachelor's degree in a relevant field
• Strong interpersonal skills and problem-solving ability.
• Strong organizational skills and capacity to prioritize and escalate in a complex, fast paced environment.
• Hands on approach, show attention to detail and ownership.
• Proven history of interaction with multiple stakeholders at all levels of the organization and establishing effective relationships.
• Excellent verbal/written communication and presentation skills.
• Proven record of providing excellent internal and external customer service.
• Knowledge of standard business and accounting practices.
• Advanced computer skills with emphasis on Smartsheet and possess the ability to analyze data.

Essential Skills and Experience:

• 7+ years of real estate, project management or program management experience
• Bachelor's degree or advance degree preferred in related field or equivalent.
• Strong oral, written, and presentation communication skills.
• Strong planning, scheduling and organization skills.
• Advanced proficiency in project scheduling
• Advanced computer skills (Word, Excel, PowerPoint).
• Strategic Planning, Legal and Regulatory compliance experience.
• Smartsheet experience preferred.

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary.
• Paid Time Off and Company Holidays
• Flexible and Remote Work Arrangements may be available.

About JLL:

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage, and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.

Estimated compensation for this position: $130,000.00 $150,000.00 USD per year. This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location: Remote Chicago, IL, Denver, CO, New York, NY, San Francisco, CA, Seattle, WA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

JLL Privacy Notice:

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavor to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.