Job Details

Collision Center Receptionist

  2025-11-26     REEDER CHEVROLET     Knoxville,TN  
Description:

Automotive Receptionist

We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and the best training in the industry.

Job Summary

The Receptionist is the first contact to greet guests by phone and in person. The Receptionist will primarily answer calls and greet guests in a timely, pleasant and professional manner and provide information and assistance to other departments as needed.

Responsibilities:

  • Answer multi-line telephone system; determine caller's needs and route to the appropriate person.

  • Greet guests in a friendly and professional manner.

  • Provide an excellent customer service experience.

  • Notify the appropriate person that a customer is waiting, and introduce the customer to the estimator

  • Perform customer call backs for customer satisfaction
  • Comply with all company policies, procedures and safety standards.

  • Receive payments and record them in our computer system
  • Other duties as assigned.

Qualifications:

  • Excellent communication and customer service skills.

  • Outgoing and positive demeanor.

  • Team player and ability to collaborate with others effectively.

  • Professional, well-groomed personal appearance.

  • Punctual nature and ability to handle schedule flexibility.

  • Clean driving record and valid driver's license.

We offer best in class industry benefits:

  • Competitive pay

  • Medical, Dental and Vision Plans

  • Paid Holidays & PTO

  • Short and Long-Term Disability

  • Paid Life Insurance

  • 401(k) Retirement Plan

  • Vehicle Purchase Discounts

  • Employee Discounts on Parts and Service Repairs

  • Aggressive Employee Referral Program with Bonus Opportunities

You must be at least 18 years of age to apply. We are an equal opportunity employer and a drug-free workplace.


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