Job Details

Overview

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What is PerfectServe?

PerfectServe offers best-in-KLAS assets in three categories: clinical communications, scheduling, and patient engagement solutions. PerfectServe is featured on this years Inc 5000 list, which profiles the fastest?growing private companies in America. We have seen an 88% growth rate over the past three years and need strong team members to help us continue to grow!

PerfectServes mission is to accelerate speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting, advancing patient care and clinical workflows.

Associate Product Owner Clinical Communication STO

We are seeking a motivated and detail?oriented Associate Product Owner to join our Clinical Communication STO (single threaded owner) team. In this role, you will support the planning, development, and delivery of solutions that improve communication and scheduling workflows for clinicians, care teams, and healthcare organizations. You will work closely with product leaders, engineers, designers, and stakeholders to define user stories, manage the product backlog, and contribute to the evolution of our healthcare scheduling platform.

Essential Functions

• Partner with Product Owners to manage and groom the engineering backlog for one or more R&D teams.
• Translate customer, stakeholder, and business needs into detailed user stories with clear acceptance criteria.
• Collaborate with engineering, UX, QA, and cross?functional teams to ensure a shared understanding of requirements and priorities.
• Participate in Agile ceremonies including program increment planning, sprint planning, backlog refinement, standups, and retrospectives.
• Assist in reviewing and accepting delivered stories to ensure they meet quality and functional expectations.
• Monitor and analyze usage data, customer feedback, and support trends to inform future backlog items.
• Contribute to internal documentation such as product requirements, release notes, and training materials.
• Support Product Owners in roadmap planning and release coordination.

Qualifications

• Bachelors degree in Business, Computer Science, Health Informatics, or a related fieldor equivalent practical experience.
• 12 years of experience in product management, business analysis, software delivery, or healthcare platforms.
• Familiarity with Agile/Scrum methodologies and the software development lifecycle (SDLC).
• Proven experience driving mobile application initiatives across internal teams or supporting a client base.
• Strong communication and collaboration skills.
• Comfortable working with data, asking questions, and making evidence?based decisions.
• A desire to learn product best practices and grow into a full Product Owner role.
• Experience with Jira, Confluence, or similar agile tools (Trello, Asana, ClickUp, Monday).
• Exposure to SaaS or healthcare technology solutions.
• Knowledge of clinical workflows or Healthcare IT experience is a plus.
• CSPO (Certified Scrum Product Owner) certification or equivalent is a bonus.

Why Join PerfectServe?

At PerfectServe, we are transforming healthcare communication and collaboration to help clinicians deliver better care. Youll work with a dedicated and mission?driven team in an environment that values growth, transparency, and innovation.

AI Application Notice

Please do not use AI tools to generate your application materials. We value authentic, personal communication and want to understand your unique voice and perspective.

Benefits

• Remote first work environment
• Health, Dental, Vision, Life and Disability Insurance options available day one.
• 401K with match and immediately vested.
• 17 company holidays, 2 floating holidays and a competitive paid time?off policy.
• Internal advancement opportunities.

Salary

• Salary range $70,000?$90,000 per year, with compensation tailored to your background, strengths, and potential for growth within the team.

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function

• Product Management and Marketing

Industries

• Hospitals and Health Care