Job Details

Job Information

• Opening Date/Time: 10/28/2025 12:00AM Central Time
• Closing Date/Time: 11/03/2025 11:59PM Central Time
• Salary (Monthly): $4,057.00 - $6,099.00
• Salary (Annually): $48,684.00 - $73,188.00
• Job Type: Full-Time
• City, State Location: Knoxville, TN
• Department: Disability and Aging (DDA)

Position Details

Location: Department of Disability and Aging (DDA), East Tennessee Regional Office, Knox County

Working Title: Provider Credentialing/Recredentialing

Screening: A Motor Vehicle Records screening will be conducted prior to employment.

Hybrid: This position is designed as Hybrid (In office and Remote).

Background Check: This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Qualifications

• Education and Experience: Graduation from an accredited college or university with a bachelor's degree in special education, education, rehabilitation or therapeutic health, nursing, sociology, social work, or any behavioral science field and experience equivalent to two years of working with persons with disabilities, aging, and/or mental health work.
• Substitution of Education for Experience: Additional graduate coursework in special education, rehabilitation or therapeutic health, nursing, sociology, social work, or any behavioral science field may be substituted for the required experience on a year-for-year basis.
• Substitution of Experience for Education: Qualifying professional intellectual and/or developmental disabilities, aging, or mental health work may substitute for the required education on a year-for-year basis.
• Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to three years of working with persons with disabilities, aging, and/or mental health work.
• Education and Experience: Graduation from an accredited college or university with a bachelor's degree and completion of an internship with the Department of Disability and Aging.
• Necessary Special Qualifications:
  
  
  • Complete a background check in a manner approved by the appointing authority.
  • Some positions may require a valid driver's license.
  • A Certified Work Incentives Coordinator (CWIC), Community Partner Work Incentives Counselor (CPWIC), or Certified Work Incentive Practitioner (WIP-C) Certification may be required for some positions.
  
  
  
  
• Experience can substitute for degree.

Overview

An incumbent in this role manages complex program responsibilities, aids providers, monitors program standards, provides staff support, and/or may oversee supervisory tasks of moderate difficulty. The position requires expertise in coordinating and advising on program initiatives, ensuring compliance with regulations, and carrying out related administrative duties as needed. This role involves professional advisory and coordinative work focused on intellectual and developmental disabilities.

This is the highest-level classification in the IDD Program Specialist sub-series. It differs from an IDD Program Specialist 2 in that the duties it performs are more complex and of a broader scope.

Responsibilities

1. Collect key information through interviews and documentation to assess service needs, develop individualized plans, and provide technical assistance; and engage stakeholders to evaluate potential service changes, ensuring program compliance and quality care for individuals.
2. Oversee service compliance, quality standards, policies, and assurance measures. Review data, documentation, and service implementation for individuals.
3. Evaluate billed services for reimbursement eligibility and monitor grant funds.
4. Ensure health and safety by inspecting materials, equipment, and service sites. Evaluate programs and assessments to identify service trends, strengths, and areas for improvement.
5. Compile reports for senior management and audit data for accuracy and compliance.
6. Ensure regulatory compliance by verifying incident reports, service documentation, and waiver eligibility.
7. Analyze data to identify systemic trends and recommend improvements for enhanced efficiency and effectiveness.
8. Engage with stakeholders by facilitating meetings, through collaboration, and ensuring adherence to budget constraints.

Competencies (KSA's)

1. Customer Focus
2. Action Oriented
3. Drives Vision and Purpose
4. Collaborates
5. Situational Adaptability

Tools & Equipment

1. Computer/Laptop/Tablet
2. Telephone
3. Printer
4. Automobile