Job Details

The Business Analyst role works closely with our Business Partners to define business requirements, build business use cases, and document overall process/system improvements. This role requires the ability to work with cross-functional teams, interpret business needs and translate them into domain, capability, process, and system requirements. This individual drives finalization of analysis through Business Design Documentation and Solution Designs that align to technical principles, standards, and patterns; management of alignment with technical design and delivery by acting as the conduit between business groups and an IT development team.

Duties And Responsibilities/Essential Functions

• Assess business requirements and develop an understanding of business processes through interviews, workshops, or observation
• Document requirements using Agile practices, Requirements Traceability Matrix or similar standard tool(s)
• Document process design and mapping, including business rules and process flow impact including modeling skills
• Develop an understanding of third-party software used by business partners
• Use analytical thinking to improve or design new business processes; provides expertise in the modeling/mapping of such processes using Visio or similar tools
• Develop test scenarios and cases for use in singular systems testing (involving only one application)
• Participates in or conducts end user training, including development of user guides and reference materials
• Partner with the Project Manager and the business community to ensure project deliverables are met, communicate regular status updates, and actively assist in issue resolution.
• Partner with Product Owners, Program Managers, and the business community to ensure project issues get resolved, reporting stays current, and outstanding issues are tracked until resolved
• Guides learning and adoption of new technologies through business partnerships
• Documents resource requirements and works to support complete project plans
• Regular, reliable, and predictable attendance.
• Other projects and duties as assigned.

Business Analyst 2 Essential Functions

• Independently authors test plans and test cases to complete integration and release testing in Azure DevOps or similar tools
• Make configuration changes to third party software and/or provide guidance to business partners on how to achieve operational outcomes with the third-party software features.
• Collaborates to produce technical specifications for specific software enhancements and new functionality
• Serve in the Project Manager role for smaller initiatives
• Develop test scenarios and cases for use in system solutions and integration testing
• Support Governance at all levels of business processes through analysis and process creation
• Collaborates to ensure Change Management is constant and seamless as possible

Qualifications

• Bachelors degree in Computer Science, Business Administration or relevant field of study
• Minimum 2-4 years relevant experience in sales/marketing/service environment delivering mobile applications, learning management system or retail/commerce platforms
• Familiar with Agile principles and working with third-party software solution partners
• Knowledge of continuous business improvement methodologies
• Preference for work experience in a manufacturing or enterprise focused environment
• Familiar with professional BA standards and software development lifecycle e.g., Business Analysis Body of Knowledge (BABOK), Project Management Body of Knowledge (PMBOK) and/or PMI Requirements Management Practice Guide, Certified Business Analysis Professional (CBAP) or PMI-PBA Certification is a PLUS
• Strong interpersonal and communication skills
• Self-starter able to motivate Business and Technical staff to meet goals and innovate
• Experience working in a team-oriented, collaborative environment
• Familiar with business architecture practices and business capability driven planning
• Builds rapport in an open, friendly and accepting manner
• Encourages the open expression of diverse ideas and opinions
• Ability to solve problems using analytical problem-solving tools
• Ability to manage multiple tasks and changing priorities

Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.

Our Benefits: Cirrus provides a range of exciting benefits, including:

• 401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting.
• Employer-Paid Coverages: Group term life, short- and long-term disability insurance.
• Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options.
• Free Health Tracking: With rewards for meeting health goals.
• Generous PTO: 120 hours accrued within the first year.
• Employee Referral Bonus: For referring talented candidates.
• Career Development: Tuition reimbursement and professional growth opportunities.
• Exclusive Discounts: Access to partner and marketplace discounts.
• Community & Engagement: Company and employee clubs at various locations.