Job Details

Our associates celebrate lives. We celebrate our associates.

The Sales Manager is responsible for promoting sales growth by ensuring the sales team meets the location's sales goals. The Sales Manager is a result-oriented manager who will recruit, train and develop a top-notch sales force. He or she would train Pre-Arrangement Advisor to conduct virtual and in-home presentations successfully. The ideal manager would have proven experience in One-Call-Close.

JOB RESPONSIBILITIES

• Develop, coach, mentor, and support a team of Pre-Arrangement Advisor (PAA) sales activities to ensure monthly sales objectives are met and exceeded.
• Recruit, train, develop, and motivate top sales talent to achieve and exceed sales goals
• Assist the PAAs and sales process by calling leads, setting appointments, and contributing to sales targets for the benefits of the office as needed to ensure monthly goals are met
• Act as a resource to PAAs in support of sales opportunities, proposals, closing techniques, marketing plans, and community relations to increase sales
• Monitor and manage sales performance, leads, conversion ratios, and compliance with Company policies of all ISRs
• Design and recommend sales strategies, target segments, promotions, and programs based on market and competitive activity to increase market share
• Coach and mentor PAAs on a variety of field sales concepts, techniques, practices, and procedures (in-home sales, seminar based sales, self-lead generation, etc.)
• Coordinate and lead regularly scheduled meetings to ensure sales team is highly motivated, on target with sales goals, and market growth opportunities
• Comply with the Funeral Industry (Cremation) State and Federal Laws.
• Other responsibilities as needed.

MINIMUM Requirements

Education

• Bachelor's degree and/or 5 years equivalent managerial experience required, field sales preferred.
• Special License as needed

Certification/License

• Funeral Director License only in specific states.

Experience

• At least 2 years of managerial experience or 5 years of industry experience

Knowledge, Skills and Abilities

• Strong communication (verbal and written), interpersonal, and time management skills
• Ability to multitask in a self-directed, dynamic environment with multiple priorities and deadlines
• Strong business acumen and knowledge of sales techniques required
• Demonstrated problem solving, negotiation, coaching, mentoring, and people management skills
• Proven ability to communicate, present, and credibly influence team to meet and exceed sales objectives

• High level of compassion and integrity
• Problem-solving skills
• Ability to multi-task and set priorities
• Must understand how to analyze financial reports to determine actions necessary to maintain or improve the location's performance.

Job Type: Full-time

Total Compensation: $85K to $100+ No cap on earnings potential - Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid training
• Vision insurance

Postal Code: 37931

Category (Portal Searching): Sales

Job Location: US-TN - Knoxville