Job Details

Patient Access Specialist, Centralized Scheduling

  2025-12-21     Covenant Health     Knoxville,TN  
Description:

The Patient Access Specialist coordinates the verification, scheduling, and pre-registration of all outpatient diagnostic procedures, as defined under the Centralized Scheduling Department's purview. Responsibilities include the accurate collection and entry of required financial and demographic patient information, scheduling queue management, verification of benefits, scheduling, and payment collection. Recruiter: Suzie Mcguinn || ...@covhlth.com Responsibilities Collects patient payment of financial responsibility over the phone, provides receipt of payment to patient, and documents payment as outlined in the department's workflow. Recommends to the Supervisor modifications to existing policies and procedures that support Covenant Health's values and are intended to increase efficiency and promote data integrity. Notifies the Supervisor/ Financial Counselor of any potential self-pay patient, worker's compensation patient, or non-covered procedures. Schedules diagnostic procedures ...Patient Access, Scheduling, Specialist, Patient, Financial, Healthcare, Insurance


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