Job Details

Company Overview

At Tennessee Standard, our mission is to become the #1 plumbing home services company in the greater Knoxville area to take the power out of the hands of crooked contractors, give tradesmen the opportunity to create wealth for their families and love what they do, and be a light in the community to the glory of God. We are committed to doing it RIGHT:

Respect - treating others the way we want to be treated

Integrity - never a shade of dishonesty or deceit

Growth - intentional improvement every day

Hustle - working smarter and harder than anyone else

Tenacity - "can-do" attitude, never giving up till the job is done

Summary

We are seeking an experienced installer to join our team! Installers are highly skilled plumbers who serve our clients through expert, world-class installation of plumbing systems. They play a critical role in upholding the company's excellent reputation for quality installations. They take pride in every job and autograph their work. A good installer always remembers that we are there to take care of the health, comfort, safety, and convenience needs of our clients. When the job is complete, the area should be cleaner than before work began. When the installer leaves, clients have become loyal, dedicated cheerleaders that not only continue to do business with us, but refer us to their family and friends and leave raving reviews about their experience.

Compensation: $25-$33/hour, depending on experience, plus time and a half overtime. Guaranteed 40 hours/week. Monthly bonuses based on performance.

Schedule: roughly 9-10 hours/day, Monday - Friday (no weekends!)

Responsibilities

• Adhere to our 8-step installation process.
• Review job prep sheets and equipment/materials with selling tech and Install Manager to ensure you have what is necessary to complete the job. Perform bucket blast in every home to record water pressure at the water heater and water heater age.
• Ensure truck is properly stocked with items needed, including marketing materials, regular inventory, required tools, etc.

• Strategize and delegate with apprentices to maximize productivity and efficiency.
• Be working full speed within 60 minutes of arrival on jobsite.

• Take all safety precautions by utilizing all proper safety tools/equipment while performing your work (including safe driving practices).

• Inform install manager of job progression by 1:30PM every day. Follow appropriate communication touchpoints with the customer.
• Complete installations within allocated time frames.

• Maintain a clean and organized truck and work environment.
• Follow our anti S.L.A.C.K.E.R. process to avoid recalls and get the job done right the first time.

• At the end of every job, explain all work that is done to the client completely with a thorough walkthrough and ensure they are 100% satisfied.
• Ask for reviews and referrals on every completed job.

• Attend and be actively engaged in company's training meetings and skill practice sessions.

• Properly complete and turn in all required paperwork including work orders, returns, pictures, invoice summaries, purchase orders, etc.

• 3 years of experience in plumbing.
• Strong troubleshooting and critical thinking skills.
• Excellent written and verbal communication skills.
• Ability and willingness to train apprentices properly.
• Confident, able to overcome objections.
• Team player, asset to company culture.
• Coachable, willing to learn.
• Engaging positive attitude that loves to serve and thrives in a fast-paced, goal-driven environment.
• Ability to plan and organize truck and workflows.
• Ability to read blueprints and schematics.
• Ability to handle physical workload.
• Experience with Service Titan a plus.

• 15 days of PTO every year
• 7 paid holidays every year
• health insurance
• dental insurance
• vision insurance
• 401(k) w/company matching
• free chiropractor visit once a week
• free subscription to Dave Ramsey's Smart Dollar