Job Details

What You'll Do:

As a Property Manager, you will lead the overall operations of your community, ensuring exceptional service delivery to residents and achieving the property's financial and operational goals. You will foster a positive and collaborative work environment, provide guidance to your team, and champion our core principles to create a thriving community. This is a full-time, exempt position reporting to the Regional Manager.

Where You'll Work:

Discover a haven of student living at The Commons at Knoxville, an off-campus boutique-style apartment community in Knoxville, TN, just moments away from the University of Tennessee. Our 1, 2, 3, and 4-bedroom fully furnished apartments redefine comfort and convenience for students seeking the ideal home near UT. Immerse yourself in thoughtful touches within our fully furnished apartments, complete with a fully equipped kitchen, an in-unit washer and dryer, and high-speed internet, ensuring a seamless living experience tailored to student needs. For those with a taste for luxury, explore our newly upgraded units boasting modern features such as stainless steel appliances, wood-style plank flooring, quartz countertops, and upgraded lighting.

What You'll Own:

• Drive the financial success of the property by achieving monthly, quarterly, and annual goals, maximizing net operating income through effective revenue improvement strategies and cost management.
• Lead and participate in all aspects of leasing production, including administration, marketing, and maintaining competitive market knowledge to maximize rental income and ensure budgeted occupancy levels.
• Oversee and participate in all aspects of timely rent collection, manage delinquency rates, and adhere to landlord/resident laws, including executing necessary legal actions.
• Cultivate and support a high-performing team by training, mentoring, and holding team members accountable for their roles and responsibilities while fostering a positive and engaging work environment.
• Recruit, hire, and develop team members, addressing performance concerns and maintaining team alignment with company policies and goals.
• Deliver superior service to residents by monitoring service request completion, maintaining aesthetic standards, and proactively addressing resident concerns to enhance retention.
• Manage operational reporting requirements, ensuring accuracy and timely submission of all regular and ad-hoc reports.
• Identify and communicate both operational and financial risks to corporate management and collaborate to effectively establish corrective action plans, as needed.
• Serve as the primary point of contact between the corporate office and property and interact with investors as necessary.
• Promote and model adaptability, encouraging innovation and solutions-oriented thinking to meet the evolving needs of the community.
• Perform other responsibilities as assigned.

What You'll Bring:

• High school degree or equivalent required, bachelor's degree in Property Management, Business or related field preferred.
• Must have or be willing to obtain all licenses and/or certifications as required by State and Local jurisdictions.
• 3 - 7 years of progressive experience in a student housing property management role, with at least one year as a Property Manager preferred.
• Experience with property management systems such as Entrata, Onesite, or Yieldstar preferred.
• Proficiency in Microsoft Excel, including experience creating formulas, sorting, and filtering data.
• Strong leadership, communication, and problem-solving skills with a passion for driving team success.

Our Company:

Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 800 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.

What You'll Get:

As a Coastal Ridge Real Estate associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.