Job Details

Patient Account Representative

  2026-01-10     Adecco US     Knoxville,TN  
Description:

Adecco Healthcare is working with our client to hire a Patient Account Representative for their specialty office located in Knoxville, TN. This is an in-person/on-site position. Excellent opportunity to work with a caring medical practice!

Type: Temp to Perm

Hours: Monday - Friday 8a-4:30p

Pay Range: $17-$17.50/hour - based on experience

Responsibilities Include:

  • Reviews medical records to ensure that ICD-9 and CPT codes are used in accordance with coding and reimbursement guidelines

  • Ensures that charges for all services are captured

  • Posts office and hospital charges

  • Files claims to insurance companies

  • Sends statements to patients

  • Posts personal, insurance and collection agency payments

  • Follows-up with insurance companies regarding unpaid claims

  • Reviews credit balance accounts and generates refunds when appropriate

  • Reviews delinquent accounts and conducts collection activities including letters, phone calls and turn-over to collection agencies when appropriate

  • Conducts in-office collection activities including reviewing accounts prior to office visits, establishing delivery contracts with patients, explaining accounts to patients and setting up payment plans

  • Responds to patients' phone calls regarding billing questions

  • Completes insurance company credentialing paperwork for provider participation

  • Serves as a back-up for all clerical positions

Requirements Include:

  • HS Diploma or GED

  • 6 mo minimum medical office experience

  • Strong Medical Terminology knowledge

  • Experience in medical billing or financial area required

  • Must be familiar with insurance plans and requirements and collection practices

Why work for Adecco?

· Weekly Pay

· 401(k) Plan

· Skills Training

· Excellent medical, dental, and vision benefits

Pay Details: $17.00 to $17.50 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

  • The California Fair Chance Act

  • Los Angeles City Fair Chance Ordinance

  • Los Angeles County Fair Chance Ordinance for Employers

  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.


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