Job Details

Hilton Knoxville - Banquets Captain

  2026-01-11     Aimbridge Hospitality     Knoxville,TN  
Description:

Banquet Captain

The Banquet Captain is responsible for supervising and assisting with the set-up, service, and clean-up of all assigned banquet functions.

Qualifications:

  • At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required.
  • College course work in related field helpful.
  • Previous supervisory responsibility preferred.
  • Alcohol Awareness Certification (must comply with State regulations)

Responsibilities:

  • Approach all encounters with guests and employees in a friendly, service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Comply with certification requirements as applicable to position to include Alcohol Awareness, Food Handlers, Safety, etc.
  • Maintain friendly and warm demeanor at all times.
  • Inspect the set-up of meeting and banquet functions, checking them against the Banquet Event Order.
  • Other duties as required.
  • Access to back of house areas of the hotel and sensitive information
  • Demonstrated ability to handle cash, prepare and deposit cash drops, secure and balance bank
  • Interact and occasionally have unsupervised contact with guests and/or colleagues
  • Access and control to sensitive areas in the hotel premises, including the Hotel Safe, Master Keys and/or guestrooms, Storage/Liquor Room, and secured file cabinets
  • Drive safely on behalf of the company for business reasons
  • Maintain a high level of trust and responsibility
  • Represent the company with certain level of reputation and good character as well as exercise sound judgement

Obligations and Responsibilities of the Job Position:

  • Approach all encounters with guests and employees in a friendly, service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Comply with certification requirements applicable to position to include Alcohol Awareness, Food Handlers, Safety, etc.
  • Maintain friendly and warm demeanor at all times.
  • Inspect the set-up of meeting and banquet functions, checking them against the Banquet Event Order.
  • Other duties as required.
  • Access to the back of house areas of the hotel and sensitive information.
  • Capacity demonstrated to handle cash, prepare and deposit cash drops, secure and balance bank.
  • Interact and, occasionally, have unsupervised contact with guests and/or colleagues of the hotel.
  • Access and control of sensitive areas in the hotel premises, including the Hotel Safe, Master Keys and/or guestrooms, storage/liquor room, and secured file cabinets.
  • Drive safely on behalf of the company for business reasons.
  • Safeguard and properly manage confidential information, including proprietary information and trade secrets and any access to technological systems.
  • Maintain a high level of trust and responsibility.
  • Represent the company with a certain level of reputation and good character, as well as exercise good judgment.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan


Apply for this Job

Please use the APPLY HERE link below to view additional details and application instructions.

Apply Here

Back to Search