Job Details

Arcade Game Tech

  2026-02-04     Wilderness Territory     Sevierville,TN  
Description:

SUMMARY: A Game Technician completes inspections and upkeep of various attractions, games, and equipment inside the Arcade. The Technician is responsible for keeping attractions and games in a working condition and may involve ordering parts, taking apart and reassembling objects, and general maintenance of both electrical and mechanical items.

ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

  • Daily inspections of attractions before operation
  • Turning on all breakers and ensuring all games, TV's, and computer systems load correctly before opening.
  • Restocking of various games systems such as ticket machines, and chip and card pushers
  • Refilling fogger machines as needed
  • Opening and closing Back Country Arcade located at Stone Hill Lodge (involves turning on/off breakers and ensuring all games are working correctly)
  • Responding to and resolving guest issues involving equipment
  • Replacing broken or missing parts as needed
  • Logging and reporting of all ongoing issues
  • Annual rehab of attractions
  • Minor mechanical, electronic, or construction projects
  • All other duties assigned by manager
EDUCATION and/or EXPERIENCE: (Level 5) Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS: (Level 3) Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS: (Level 1) Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY: (Level 5) Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS:
  • Ropes Course Operator Certificate
  • Ropes Course Inspector Certificate
QUALIFICATIONS:
  • Must be at least 18 years of age or older
  • Must have skills and experience working with electronic and/or mechanical parts
  • Ability to diagnose problems, their source, and resolutions
  • Ability to act independently with little supervision
  • Efficiently handle multiple duties.
  • Requires the ability to operate various office equipment to include a computer, word processing, spreadsheets, voice mail, copier, fax and calculator.
  • Requires a good understanding of company policies and procedures.
  • Ability to handle stressful situations
  • Good attendance and punctual.
  • Exhibits professionalism.
  • Exhibits good grooming habits.
  • Wears the proper uniform.
  • Works efficiently.
  • Follows all resort and office policies and standard operating procedures.
  • Conducts themselves in a professional manner with a positive attitude.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Activities:
  • While performing the duties of this job, the employee is required to:
    • Regularly stand, walk, use hands to finger, handle and/or feel, reach with hands and/or arms, climb and/or balance, stoop, kneel, crouch and/or crawl, talk and/or hear and taste and/or smell
    • Occasionally sit
Lifting Activities:
  • While performing the duties of this job, the employee is required to:
    • Frequently lift up to 10 pounds
Vision Requirements: Close Vision, Distant Vision, Color vision, Peripheral vision, Depth verception, Ability to adjust focus

WORK ENVIRONMENT:
  • Regularly exposed to moving mechanical parts and risk of electrical shorts
  • Frequently exposed to high precarious places and vibration
  • Occasionally exposed to wet and/or humid conditions (non-weather,) fumes and/or airborne particles, toxic and/or caustic chemicals and outdoor weather conditions


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