Job Details

Job Information

State of Tennessee Job Information Opening Date/Time 01/20/2026 12:00AM Central Time Closing Date/Time 02/09/2026 11:59PM Central Time Salary (Monthly) $3,631.00 - $4,533.00 Salary (Annually) $43,572.00 - $54,396.00 Job Type Full-Time City, State Location Maryville, TN Department Human Services

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF HUMAN SERVICES, REHABILITATION SERVICES DIVISION, BLOUNT COUNTY

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This is an on-site position

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Qualifications

Education and Experience: Graduation from an accredited college or university with a bachelor's degree and one year of full-time professional-level experience in one of the following fields: business management, education, training, employment or career consulting/counseling, human resources, social services or human services case management, or vocational rehabilitation.

Substitution of Experience for Education: Full-time professional-level experience in one of the following fields: business management, education, training, employment or career consulting/counseling, human resources, social services or human services case management, or vocational rehabilitation may be substituted on a year-for-year basis.

Substitution of Education for Experience: Any additional graduate coursework in any field above may substitute for the required experience on a year-for-year basis

Necessary Special Qualifications: Applicants for this class must:

1. Complete a criminal history disclosure form in a manner approved by the appointing authority;
2. Agree to release all records involving their criminal history to the appointing authority;
3. Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;
4. Submit to a review of their status on the Department of Health's vulnerable persons registry;
5. Possess a valid driver's license if driving is an essential function of the position.

Overview

This classification works under general supervision and is responsible for Vocational Rehabilitation (VR) Career Training Specialist duties of routine difficulty. An employee in this class is responsible for assisting and supporting customers with disabilities in their pursuit of career opportunities. This classification delivers a broad array of individualized community-based services based on the unique needs of the customer. This classification differs from the VR Career Training Coordinator in that the latter is responsible for cultivating and maintaining workforce partnerships to increase employment opportunities for VR customers.

Responsibilities

1. Supports and delivers individualized, person-centered services based on the unique needs of the customer according to the referral source. Actively listens to customer and assists in development of career and training goals/strategies by creating a career/vocational plan and tracking and documenting their progress accurately and timely.
2. Researches training opportunities such as certifications, apprenticeships, and internships with the customer to assist in achieving employment objectives. Explores social capital contacts with customer concerning their career profile needs.
3. Assists customer with the creation of a professional email account. Supports customer in creating and operating online job-search accounts through the Department of Labor or other relevant sources and assists with completing and submitting physical or virtual job applications and professional resumes.
4. Facilitates virtual and/or in-person job shadowing. Conducts tours of local businesses with customers to assist in identifying career interests.
5. Conducts or coordinates mock interviews with customers and utilizes other virtual mock interview applications as appropriate to assist customers.
6. Identifies independent living resources in the local community to assist with community access and inclusion. Assists customers with identifying, exploring, and utilizing transportation opportunities such as preparing for a driver's exam or learning local transportation routes.
7. Supports customers with pre-vocational training services such as certification training and industrial equipment training, maintaining contact throughout to assist in reaching the desired training outcomes. Assists customers in community work-based learning sites.
8. Provides individualized support to the customer and business by assisting with job site orientation, job skill training, job coaching, job retention and/or other support services. Assists internal/external stakeholders on community-based pilots or specialized training projects.

Competencies (KSA's)

Competencies:

1. Decision Quality
2. Resourcefulness
3. Communicates Effectively
4. Interpersonal Savvy
5. Situational Adaptability

Knowledges:

1. Customer and Personal Service

Skills:

1. Active Learning and Listening
2. Complex Problem Solving
3. Critical Thinking
4. Instructing
5. Learning Strategies

Abilities:

1. Deductive Reasoning
2. Inductive Reasoning
3. Speech Clarity

Tools & Equipment

1. General Office Equipment
2. Computer/Laptop/Tablet
3. Multifunctional Printer (Print/Copy/Scan/Fax)
4. Cell Phone