Job Details

At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.everonsolutions.com or follow us on LinkedIn.

Position Summary: The Billing Coordinator handles all entry into the ADMIN/Order entry process as well as other clerical processing duties within a sales & service office.

• Respond to customer questions, resolve issues within scope of responsibility, utilize the dispute management system to log and distribute service or other related issues that are causing payment to be withheld, and cannot be resolved in Account Services.

• Answer general billing related questions, resolve billing issues, assist and direct customer to appropriate

• Area within Everon if issue is not within the scope of account services.

• Meet pre-determined departmental standards for productivity and quality measures.

• Initiate outbound calls to correct credit card payment errors, determine appropriate account number to postunidentified payments, Update account information, determine if service issues have been addressed.

• Other duties as assigned, which may include but are not limited to:

• Act as payroll liaison, disseminate paychecks, handle payroll/commission issues, prepare one-time payments

• Administer fleet, cellular phone and/or pager programs.

• Assist Sales Manager and Reps in preparing proposals, contracts, letters and reports.

• Assist with clerical and administrative duties including but not limited to ordering supplies, filing, faxing.

• Communicate new policy or policy changes via memo or newsletter.

• Enter time tickets into OTM

• Handle incoming customer/associate relations calls.

• Process accounts payable invoices

• Process contracts - create file, assign customer numbers, distribution of paperwork

• Process receivables (installation checks)

Qualifications - External

• Education/Certification/Skills:

• High School diploma or equivalent.

• Six (6) months of experience.

• Basic Computer knowledge in Microsoft Word, Excel, and Typing skills.

• Must be able to handle multiple tasks.

• Ability to read and interpret applicable documents, materials, policies, procedures, etc. as presented in English

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties and skills.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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For further information, please review the Know Your Rights ( notice from the Department of Labor.