Job Details

Elevate your career with us! At Regional Finance, our mission has focused on growth and creating opportunities for our dedicated team members. We are committed to not only expanding as a national leader in consumer financing but also to supporting our customers during challenging financial times.

We take great pride in offering solutions and assistance, both to our clients and the communities we serve. If you're passionate about making a positive impact in people's lives and adding a personal touch to finance, we want you as part of our team!

Join us as we continue to build our team! Click the apply button to get started!

Job Intro

The role of Assistant Branch Leader is centered around providing exceptional customer service. If you're eager to help others during their times of need, this may be the perfect career for you!

Why Choose Regional Finance?

• We offer competitive pay because we value our team members!
• Eligible for a monthly bonus to reward your hard work!
• There are promotion opportunities as we strive to develop our Assistant Managers into Branch Managers!
• Full-time team members enjoy medical, dental, vision, and 401(k) benefits.

Duties and Responsibilities

• Deliver outstanding service to every customer.
• Process credit loan applications and leverage product knowledge to present effective loan solutions.
• Maintain office cash securely and accurately.
• Increase account volume through prudent judgment and customer outreach via the branch and telephone.
• Reduce delinquent debt by contacting customers and collecting on overdue accounts.
• Receive, track, and post all payments and fees in compliance with Company Policy.
• Transport money and deposits to and from the bank safely.
• Other tasks as assigned by management.

Minimum Qualifications

• High School Diploma or Equivalent.
• Previous experience in customer service, either in a retail/sales or cash management role.
• Must pass drug screening, as well as criminal and credit background checks.
• Valid Driver's License and reliable transportation with liability insurance.

Critical Competencies

• Strong commitment to customer service.
• Excellent verbal and written communication abilities.
• Personable and able to connect with a diverse range of customers, colleagues, and corporate staff.
• Excels in a performance-driven environment.
• Proven ability to handle multiple tasks efficiently.

Working Conditions

This role involves working in an office that provides consumer loan products both in-person and over the phone. Typical working hours are from 8:30 AM to 5:30 PM, Monday through Friday, with some Saturdays required. Overtime may be necessary as determined by management.

Regional Finance is an equal opportunity employer and is committed to a culture of diversity and inclusion. We do not discriminate based on any characteristic protected by applicable law.