Job Details

Receptionist

We are seeking a receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination.

Responsibilities:

• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently
• Hours for this shift are 1pm to 8pm Monday-Friday, and availability to cover other shifts as needed

Qualifications:

• Available to work flexible hours on weeknights & weekends
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance
• Clean driving record

Dealership Benefits:

• Insurance plans available for eligible full time associates
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Voluntary Accidental Insurance
• Voluntary Critical Insurance
• 401k retirement
• Paid Holidays for eligible associates
• Paid vacations for eligible associates
• Employee discounts
• Sick Leave for eligible associates
• Drug Free workplace