Job Details

Job Description:
Job Title: MicroStrategy/BI platform Administrator

Position Purpose:
The MicroStrategy Administrator is a specialized technical leader responsible for the operational excellence, security, and modernization of enterprise business intelligence (BI) platforms. This role focuses on the administration, integration, and optimization of MicroStrategy environments, with a strong emphasis on cloud-based solutions and seamless interoperability with AWS, Power BI, and other modern data technologies. The position is not a developer or analyst role, but rather a hands-on, cross-functional administrator dedicated to ensuring high availability, performance, and security of BI systems.

Key Responsibilities:
• Platform Administration & Optimization
o Install, configure, upgrade, and maintain MicroStrategy environments across on-premises and cloud (AWS) platforms.
o Monitor system health, analyze logs, and proactively resolve issues to ensure optimal performance and availability.
o Benchmark systems, identify and address bottlenecks in hybrid environments, and implement best practices for scalability and reliability.
o Automate routine administrative tasks using shell scripting, Python, Ansible, or Terraform.
• Cloud & Integration
o Manage and support MicroStrategy deployments in AWS (including Customer Managed Cloud, EKS, Redshift, Aurora Postgres, and QuickSight).
o Oversee integration with Power BI, supporting report delivery and cross-platform data flows.
o Collaborate with Platform, Database engineers, and infrastructure teams to provision, secure, and optimize new database technologies.
• Security & Compliance
o Implement and manage robust security models, including LDAP/Active Directory integration, user role creation, and project-level access controls.
o Ensure compliance with enterprise security guidelines and participate in audits as required.
• Incident Response & Support
o Respond to high-priority production incidents, perform root cause analysis, and drive resolution across teams.
o Provide deployment, upgrade, and troubleshooting support for multiple enterprise projects, maintaining required service levels.
• Collaboration & Communication
o Work effectively in fast-paced, multi-tasking enterprise and virtual environments.
o Partner with business, analytics, and engineering teams to deliver secure, governed, and high-performing BI solutions.
o Document system configurations, procedures, and operational guidelines.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Level: Bachelor's Degree

Education Details: Computer Science or IT related field

Experience: 5 years' Experience perform full data management duties, including migration and continuous integration/delivery.

In Lieu of Education
In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Preferred Qualifications
Knowledge, Skills and Abilities (KSAs)
Knowledge of Oracle, DB2, MS SQL Server and similar databases, Expert
Ability to communicate effectively with analysts, developers, tests, and project managers in both oral and written form., Advanced
Ability to work minimal supervision., Advanced
High-level of analytical and troubleshooting skills., Expert
Proficient in Microsoft Office applications., Advanced
Knowledge of Structured Query Language (SL), Advanced
The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs. Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Required Qualifications
• 5+ years of hands-on experience administering and supporting MicroStrategy environments.
• 5+ years of experience with Power BI, including report setup and workspace management.
• Strong experience with AWS cloud services (e.g., QuickSight, EKS, Redshift), and automation tools (Ansible, Terraform).
• Proficiency in Linux/Unix environments, including shell scripting, SQL, and PL/SQL.
• Deep understanding of MicroStrategy architecture, security, and administration tools (Developer, Object Manager, Command Manager, Workstation).
• Experience with MicroStrategy Customer Managed Cloud and AWS QuickSight is highly desirable.
• Excellent communication, debugging, monitoring, and troubleshooting skills.
• MicroStrategy and AWS certifications are a plus.

***Lumen and / or its clients will not provide equipment (Laptop, monitor, etc.) to the selected contractor. The contractor must have their own equipment. Access to a virtual desktop set up (software) will be provided by Lumen's client, allowing the user access to the required systems and technology.***

Lumen Solutions Group Inc. is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.