Job Details

Receptionist

Covenant Health Urgent Care is dedicated to providing top-quality patient care to the Knoxville community. Receptionists are vital to the success of our clinical teams and crucial to providing fast, friendly, and affordable healthcare at Covenant Health Urgent Care centers. In partnership with Covenant Health, Covenant Health Urgent Care offers state-of-the-art onsite digital X-ray, EKG, and common laboratory assays 7 days per week, 8AM - 8PM.

As a Receptionist, you will be responsible for direct patient care, including:

• Compassionately greeting and assisting patients
• Accurately inputting patient information
• Verifying insurance and collect copays
• Answering incoming calls with care

Position highlights include:

• Competitive pay: Start at $15/hour with time-based raises and multiple opportunities for performance and training-related promotions.
• Pay raises: Clear, consistent path for higher pay by earning achievements for performance and positivity.
• Urgent care: Free care for you, your spouse, and children at all Covenant Health Urgent Care locations (for those carrying UCG-sponsored or other health insurance).
• Retirement: 401(k) plan with employer match.
• Employee discounts: Amazon Prime reimbursement or Sam's, Costco, or BJs base membership, Verizon discount, online ticket deals.
• Associate recognition program: Patients and teammates can recognize you publicly for the important work you do. You can earn gift cards for providing excellent patient care.

Requirements:

• High school diploma or equivalent
• 12-hour shifts (no overnights)
• Availability to work weekends
• Exceptional customer service skills
• Ability to multi-task and thrive in a fast-paced environment
• Experience in a healthcare facility (e.g. medical office, urgent care, ER) or with insurance providers is preferred
• Commitment to Urgent Care Group's core values: Kindness, Impact, Teamwork, Efficiency, and Integrity

Urgent Care Group's (UCG) mission is to provide fast, friendly, and affordable healthcare in every community. Based in Nashville, UCG was founded in 2017 to create the leading urgent care company. Urgent Care Group partners with premier health systems and excellent providers committed to expanding access to high-quality healthcare.

The Urgent Care Group Network includes more than 55 centers operating as six brands. We are an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees and patients.