About Our Organization
For decades, our focus has been simple: supporting hardworking families across North America. We partner with thousands of unions and member-driven associations, offering clear, trustworthy guidance on the benefits designed to protecttheir members. As the only fully unionized benefits provider, we operate with a higher level of integrity, transparency, and service. Families put their trust in us - and we work every day to earn it.Position Overview
This role goes beyond working remotely; it's a chance to make a meaningful difference. You'll assist union members who have specifically requested a review of their benefit options. Your responsibility is to guide them through their choices, answer their questions, and ensure they fully understand the programs available to support their families.Key Responsibilities