Job description:Job Title: Customer Service Representative (CSR)Location: North Knoxville, TNEmployment Type: Full-Time (35 40 hours/week)Pay Rate: $16/hourJob Description:We are a small, community-focused financial institution in North Knoxville seeking a dependable and professional Customer Service Representative (CSR). The ideal candidate will provide excellent customer service to our guests, perform general office duties, and support daily operations.Key Responsibilities:Greet and assist customers over the phone, and via emailProcess transactions and account inquiries accurately and efficientlyMaintain member account records and update information as neededPerform general clerical tasks including filing, data entry, and document handlingAssist with daily office operations and support team members as neededRequirements:Strong customer service and communication skillsGood computer proficiency, including typing and basic office software (Word, Excel, email)Attention to detail and ability to follow procedures accuratelyProfessional attitude and reliable work ethicSchedule: Monday Friday, 35 40 hours/weekCompensation: $16/hourJoin our team and help make a difference!APPLY TODAY! Atworkknox.Com