Job Details

Job Full Description

Order Delivery Specialist - $30-$33/hr

Express Employment Professionals - Alcoa, TN Full-Time | Heavy Industrial Facility

About the Opportunity

Express Employment Professionals is hiring an Order Delivery Specialist (ODS) for a large, well-established heavy industrial plant in the Alcoa area. This top employer is seeking a detail-driven, proactive professional to support their Supply Chain team and ensure on-time delivery for customers.

This role requires strong communication skills, cross-department coordination, and the ability to work occasional weekends or off-shift hours.

Responsibilities

• Communicate with Supply Chain, Manufacturing, and Shipping teams to prioritize activities that support customer delivery performance.
• Balance delivery needs with operating efficiencies, cost considerations, and inventory impacts.
• Strengthen communication between downstream Production Centers and their suppliers.
• Interface with external customers through calls, emails, and occasional plant visits.
• Develop action plans for urgent customer requirements and communicate needs to operating departments.
• Coordinate customer order changes between Sales, Operations, Metallurgy, and Supply Chain Management.
• Monitor metal allocation for depot orders and plan material flow to meet delivery timelines.
• Manage order identification, order entry, and flow-path coordination for outside processing.
• Provide direction to outside processors as needed.
• Act as a change agent to drive systemic improvements in delivery performance.
• Support production center scheduling when required.
• Participate in rotating weekend Supply Chain coverage.

Required Skills & Experience

• Experience with supply chain transaction process improvements, workflow processes, or regulated compliance.
• Knowledge of procurement practices.
• Strong communication and organizational skills.
• Ability to work independently and collaborate across multiple departments.
• Willingness to work occasional weekends or off-shift hours.

Education

• Bachelor's degree in Supply Chain Management, Economics, Business, Information Systems, or a related field.

Pay

• $30-$33 per hour, depending on experience.

How to Apply

Apply with Express Employment Professionals using any of the following methods:

• Call our office: 865-###-####
• Email resume: ...@expresspros.com
• Apply online: www.expresspros.com/AlcoaTN
• Visit us in person: Express Employment Professionals
• 631 William Blount Drive, Maryville, TN
• Walk-ins welcome Monday-Friday, 8 am - 5 pm

Alcoa (Blount County), TN
2362
631 William Blount Drive
Maryville, TN 37801