Job Details

Allied Universal - - Responsibilities: Provide customer service to residents, guests, vendors, and/or service providers by following site-specific security-related procedures and access control guidelines; Staff the front desk by monitoring the entry area, greeting and directing visitors, and verifying identification, credentials, and/or authorization prior to granting access; Answer phones, manage intercom and/or call box requests, and document resident and visitor activity in logs, reports, and/or electronic systems per post orders; Respond to incidents and critical situations in a calm, problem-solving manner, including contacting on-site management and/or emergency services when appropriate; Monitor cameras, alarms, and other security-related systems from the front desk and report maintenance concerns, suspicious activity, and/or policy violations through the proper channels